Prohibited Requests

Alcohol, tobacco, recreational drugs, gambling, weapons.

Luxury items, vacations, gaming systems, or entertainment electronics (unless approved as an exceptional accessibility or educational need).

Money of any kind: cash, gift cards, bill payments, loans or investments.

Services such as rides, labor or repairs — NeedWell is items only.

Political campaign funding, illegal products or services, sexually explicit goods or services.

Cosmetic elective services, nonessential subscriptions, or anything intended for resale.

Questionable requests are sent to manual review — never automatically rejected or labeled as fraud.